Eye reports and hospital discharge letters
Reports from other ophthalmologists, discharge letters, surgical reports and current treatments.
- Photo of paper
Tele-ophthalmology · Worldwide
Online eye care that is thorough, personal and never rushed.
A detailed review of your case and your eye scans before the call, then a dedicated video consultation with a Spanish ophthalmologist specialised in retina. From home, wherever you are.
- Consultation of ~30 minutes
- Case review before and after the call
- Follow-up video call included at no extra cost
5.0 on Google · 35 reviews · 5/5 on Doctoralia · 19 reviews
The method
Four steps. Most of the work happens off camera.
A good online consultation does not start or end with the video call. This is how your case is handled:
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Before the call
Your case is received and studied in advance
You book and attach your reports and scans (OCT, visual fields, fundus photos, corneal topography) or diagnoses from other specialists and hospitals. The doctor reviews your full history before the call, so no clinical time is lost during the session.
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On the day
A dedicated video call (~30 minutes)
Time just for you to explain your symptoms, how they have changed, the treatments you have had, your questions and what you expect from treatment.
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After the call
Overall assessment and a personal treatment plan
After the call, the doctor goes back over your scans in the light of your conversation and writes a report with her clinical opinion and the next steps.
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If you need it
Follow-up questions: a second video call at no extra cost
If your case is complex or you have questions after reading the report, a second video call with the doctor is included in the same fee.
Practical guide
Tests and files you can send.
The more information the doctor has before the call, the more useful the consultation. You do not need everything: send what you have.
Optical coherence tomography (OCT)
Macula or optic nerve scans. The full report is better than a screenshot.
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- DICOM
Fundus and anterior segment photos
Retinal photographs and photos of the front of the eye taken at a clinic.
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- DICOM
Computerised visual fields
Humphrey, Octopus or similar. If you have older ones, send them too so the doctor can see progression.
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Corneal topography and biometry
Pentacam, topographer or biometer reports: useful for keratoconus, refractive and cataract surgery.
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Blood tests and related reports
Blood tests or rheumatology, neurology or endocrinology reports when they relate to your eye problem.
Encrypted connection (HTTPS) and confidential handling of your health data under the EU GDPR. Only the doctor can see your files.
Request
Book and send your case.
It takes about 5 minutes. At the end you will see the payment details and, once payment is confirmed, you will get a link to choose a day and time.
About the doctor
Dr Idaira Sánchez Santos
Ophthalmologist · Retina and vitreous subspecialist · Medical licence 390905425 (Spain)
She studied Medicine at the University of Salamanca and trained as an ophthalmologist at Burgos University Hospital. She then spent two full years on a retina and vitreous fellowship at the Asociación para Evitar la Ceguera in Mexico City, one of the world's reference centres for retinal disease.
She has worked at the Gómez Ulla Central Defence Hospital and La Princesa University Hospital in Madrid. Today she sees patients at Hospital Santa Clotilde in Santander and works at Hospital Sierrallana, part of the Cantabrian public health service.
- Fellowship
- Retina & vitreous · Mexico City (2 years)
- Master's
- Clinical Ophthalmology · CEU Cardenal Herrera Univ.
- Clinic
- Hospital Santa Clotilde · Santander, Spain
- Languages
- English, Spanish and French
How she works
- Evidence-based medicineEvery recommendation rests on your tests and on the best available evidence.
- Active listeningTime to tell your whole story, without interruptions or hurry.
- Diagnostic honestyIf the available tests are not enough to reach a conclusion, she will say so clearly and tell you what is missing.
When an online consultation is NOT right
Go to an emergency department (or call your local emergency number) if you notice sudden loss of vision, a curtain or shadow over part of your sight, many new flashes or floaters, severe eye pain, a very red eye with blurred vision, an eye injury or a chemical splash.
Blog
Understand your condition before the consultation.
Articles by the doctor on the conditions most often discussed in online consultations.
Retina
Macular degeneration (AMD)
What age-related macular degeneration is, dry vs wet AMD, how anti-VEGF injections work and when an online consultation with a retina specialist…
Read article →RetinaDiabetic retinopathy and macular oedema
How diabetes affects the retina, why you need check-ups even if you see well, the treatments for diabetic macular oedema and how an online…
Read article →RetinaFloaters, flashes and retinal detachment
What floaters and flashes are, when they may signal a retinal tear or detachment, how detachment is operated on and when an online consultation with…
Read article →CataractCataract surgery
Cataract symptoms, when to have surgery, what the operation involves and the differences between monofocal, toric, multifocal and EDOF lenses. Get…
Read article →GlaucomaGlaucoma
What glaucoma is, why it has no symptoms, how it is diagnosed with optic nerve OCT and visual fields and which treatments exist. An online…
Read article →Dry eyeDry eye
Why dry eye happens, the role of the meibomian glands, which treatments work and why dry eye is one of the problems best suited to an online…
Read article →Questions
Frequently asked questions.
Over video it is not possible to measure eye pressure, examine the eye with a slit lamp or dilate the pupil to look at the retina. That is why the consultation relies on the tests you already have. It is very useful for second opinions, interpreting scans, deciding about surgery and follow-up, but it does not replace a full examination when one is needed. If that is your case, the doctor will tell you.
The doctor will tell you clearly and explain which test or examination is missing and where you can have it, near home or in Santander. Once you have the result, you can discuss it in the follow-up call, which is included.
You will receive an email with a personal link. At the time of your appointment you open it on your computer, tablet or phone. Nothing to install and no account needed: just allow camera and microphone. We send a reminder the day before and you can add the appointment to your calendar.
Because many questions come up later, when you read the report calmly or talk it over with your family, and because the doctor sometimes needs to see a new test before finalising her advice. The follow-up call covers all of that within the same fee.
Your data and files are sent over an encrypted connection (HTTPS) and stored in a private area of the server, outside the public website. Only the doctor can see them from her password-protected panel. They are covered by medical confidentiality and the EU GDPR, and video calls are not recorded.
The online consultation costs €150 and includes the review of your tests, the video call of about 30 minutes, the report and the follow-up call if needed. Payment is by bank transfer (international transfers accepted). After sending your case you will see the bank details and your reference.
Yes. You can book from any country and have the consultation in English, Spanish or French. When you choose a time you will also see it in your local time zone. If you later decide to have treatment in Santander, she will guide you.
Would you like a specialist to review your case?
Send your scans today. The doctor will study them before speaking with you.